Welcome to the Aleyant Systems support portal!​
 
Support hours for US customers are 9 AM to 5 PM Central Time Monday through Friday.
 
To submit a support ticket you can select the "Tickets" link above. If you would like to track your tickets you can create an account but it is not necessary.
 
Phone Calls: If you would prefer that we call you back after receiving your support ticket, simply indicate that in your comment area. Most questions do require us to investigate the item and find out what package you are running, so it is much more efficient to send as much detail to us and then we can call you back with our findings. 
 
There are hundreds of common Questions and Answers in our Knowledge Base (above) and you can view Documentation, Videos, and other helpful information by selecting from the choices below. 
 
PLEASE NOTE: FOR BEST RESULTS, SELECT YOUR PRODUCT BEFORE SEARCHING. 
 
To check the status of our software products, please visit:  http://status.aleyant.com/
 
 
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Recent News

DEC4
Access to the Pressero v5 API will end December 17, 2018 - Read more for details!

As many of you know, in 2015 we released Pressero v6. Later that year we also released a new v6 API using the REST method. We continued to support both the v5 SOAP API along with the new v6 API...
NOV30
eDocBuilder plugin 1.2.8 for InDesign CC 2019 Now Available

Great News! We have released the eDocBuilder InDesign CC 2019 plugin for Windows (both 32 bit and 64 bit versions) and Mac. Click here to read more and download the plug-ins.
NOV29
Use of Pressero Requested Ship Date requires attention for customers integrating Pressero with another solution

A recent update to the Requested Ship Date in Pressero now allows the possibility of a null value in the date field. Due to this change we unintentionally caused a problem with some of the...