Welcome to the Aleyant Systems support portal!

 

Scheduled Maintenance

Services may be unavailable during 8:00PM-2:00AM Central US time on Saturday 6/10/2023 due to scheduled maintenance happening on our network.

 
Please note that our support system now requires you to register an account to submit any tickets for issues or questions. 
Your Pressero/eDocBuilder/Print Job Manager/tFlow account credentials will not work to access this support portal. 

Read more: https://support.aleyant.com/news/574/please-read-support-portal-updates.aspx
 
Support hours: We provide 24 hour coverage during the work week. This coverage begins on Sundays at 8PM CT and goes through Fridays, at 7PM CT.
Weekends and holidays you may create a support ticket or leave a message with our answering service so someone can get back to you as soon as we become available.
 
Submitting a Ticket: Select the "Tickets" link above (login required).
 
Phone Calls: If you would prefer that we call you back after receiving your support ticket, simply indicate that in your comment area. Most questions do require us to investigate the item and find out what package you are running, so it is much more efficient to send as much detail to us and then we can call you back with our findings. 
 
Knowledge Base: There are hundreds of common Questions and Answers in our Knowledge Base (above) and you can view Documentation, Videos, and other helpful information by selecting from the choices below. (PLEASE NOTE: FOR BEST RESULTS, SELECT YOUR PRODUCT BEFORE SEARCHING). 
 
Health Status of our Products: To check the status of our software products, please visit:  http://status.aleyant.com/
Aleyant Blog Automated Workflow Integrator (AWI) eDocBuilder Pressero Using Support and Professional Services Print Job Manager tFLOW ColorPro Series tBot

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