October 15, 2018
Dear Pressero Customer,
Please accept our apologies for the significant problems we experienced with Pressero in our Chicago datacenter last week. We understand that the reliability of Pressero is critical to your business and agree that this situation was unacceptable. Below, we will explain what happened, what we have done so far, and what we hope to do to prevent this scenario from happening again.
What Happened
On October 9 we released a new version of...