Arabicالعربية
Chinese (Simplified, China)中文
Chinese (Traditional, Taiwan)中文
Croatianhrvatski
Czechčeština
DutchNederlands
EnglishEnglish
English (United Kingdom)English
Frenchfrançais
French (Canada)français
GermanDeutsch
Hebrewעברית
Hungarianmagyar
Italianitaliano
Persian (Iran)فارسى
Polishpolski
Portuguese (Brazil)português
Russianрусский
Spanishespañol
Thaiไทย

Home
Knowledge Base

Articles in FAQ's

PRINTJOBMANAGER > FAQ's

Are orders placed by Import Order Excel Method (via Pressero API) pushed into PrintJobManager?
Barcodes, Scanning. Can PrintJobManager support Barcode scanning on the job ticket?
Basic setup steps needed for a new PrintJobManager account
Can a cancelled job be changed to an active status?
Can inventory levels of materials in PrintJobManager be viewed in Pressero?
Can Print Job Manager count the pages or rows in an uploaded PDF or Excel or CSV file that is uploaded to the job?
Can we adjust the starting order number when we go live
Can we apply additional markup/discount to the pricing options in the product engine ?
Credit Card Payment and Invoicing. How do orders get paid?
Do Pressero Order #'s show on PrintJobManager job tickets
Does PJM support Canada browser language?
Does the tracking # for a shipment added in PJM show in Pressero?
Estimates. Can a price estimate in PrintJobManager give a “best price” when there are both digital and conventional print processes available?
Estimates. Does PrintJobManager email a confirmation to the buyer when the buyer accepts an estimate?
Estimates. Does PrintJobManager send a PDF with the Estimate email to the customer?
Estimates. Does the Estimate email sent by PrintJobManager use the "From" email address of the user who created the estimate?
Estimates. If the customer accepts the estimate in PrintJobManager, does it transform into a Job?
Estimates. We have multiple business names. Can the email's sent by PrintJobManager use different brand names, logos?
Estimates. What happens to an estimate in PrintJobManager?
How can I submit a feature request idea for PrintJobManager? How about for your other products? I have an idea for your software, where can I post my idea?
How do we get the custom size option in Product engine ?
How do you calculate large format materials in a product engine
How do you calculate linear inches or linear feet
How do you share list views or see other user's list views
How does the Sequence number work in Product Engine for the Production Option items ?
How Estimate Validity is determined in PrintJobManager
How files are determined for Pressero Order linked with PJM engine and containing both eDoc & File Upload Options ?
How is shipping address determined for the orders coming from Pressero?
How is Shipping determined for Order coming from Pressero ?
How to best set up your B2C site to integrate with PJM ?
How to identify and track the payment status for Jobs in PJM?
How to Override a Job's Equipment or Material using Manage Job
How to provide instructions for each production process linked to an option ?
How to reduce the load time for the List in the PrintJobManager dashboard?
How to send the form data from Pressero to PrintJobManager ?
How you can view or filter jobs by CSR or Sales Rep ?
If I change a material name in a material component or a display name in an option component do I have to edit my suppressions?
Integration. What are the integration capabilities with tFLOW ?
Integration. What Integration options are available for PrintJobManager ?
Invoicing with PrintJobManager
Invoicing. Does PrintJobManager generate an invoice?
Is it possible to delete custom fields in PrintJobManager?
Is it possible to obtain the ID for the production resources like we have it for materials ?
Is it possible to print an entire order at once without going into each job line item ?
Is it possible to see the Jobs created in PrintJobManager to appear in Pressero orders dashboard?
Is it possible to show the Retail pricing for a specific client in a Pressero storefront using PrintJobManager Product Engine ?
Is there a way for an admin user to only view the status of the job in the list but could not change it once the job is completed ?
Is there a way in PrintJobManager to apply a discount to a certain product ?
Is there a way of adjusting the requirement of 3+ characters for the first/last name for a Person in PJM?
Is there a way to bulk upload the expiration date for the materials ?
Is there a way to change & revert the status of Cancelled Jobs in PrintJobManager?
Is there a way to change the Customer Details like Organization or Person post the Job is submitted ?
Is there a way to change the Customer Shipping and Billing address post the Job is submitted ?
Is there a way to control the final selling price for Job/Estimate ?
Is there a way to delete or hide the cancelled jobs from the list?
Is there a way to determine in PrintJobManager whether the order is a Pressero order or not ?
Is there a way to find the list of estimates that is not yet converted into a Job and is no longer valid ?
Is there a way to generate the Sales Report and see the profit margins in PJM?
Is there a way to manually push a job from Pressero to PJM in cases where the job is not at all found in the integration logs ?
Is there a way to restrict shipping methods based on the shipping weights in PrintJobManager ?
Is there a way to Round Up to the nearest whole number for the selling price?
Is there a way to set the minimum price for a Job or an Estimate?

Is there a way to trigger an email upon file upload on a Job within PrintJobManager?
Is there anyway to add production notes against a product line in Pressero so when ordered these production notes are automatically assigned to the job in PJM?
Is there is a way in PrintJobManager that the Tracking Number from Order> Shipping(in pressero) will be automatically filled in ?
Job Status Email. Does PrintJobManager email the buyer when an order/job is created?
Job Status Email. Does PrintJobManager email the buyer when the job is completed and in shipping?
Job Status Email. We have multiple business names. Will the email's sent by PrintJobManager use the correct brand name, email?
Job Status. With 50 work stations, how can we tell with Job Views who is working on a given stage of a job?
Job Views, Job Tickets. Can we have a thumbnail Image for each job?
New Order Alert or New Job Alert
Orders. Can my customers see orders in PrintJobManager?
Pricing. When a Price basis is adjusted, are existing orders affected?
Production: Assigning a press to a job
Raw Materials. Can PrintJobManager import pricing from paper companies?
Raw Materials. Can PrintJobManager include storage locations for raw materials on the work order?
Reports. Does PrintJobManager have reporting capabilities?
Reports. Will PrintJobManager create reports of what was invoiced? Tax collected? Accounts in arrears?
Shipping. How would "Shipping to be Determined" be handled on an estimate?
Some orders from Pressero are missing in PrintJobManager dashboard ?
Taxes. Can tax be set by print buyer (some are non-taxable)?
Time Tracking. Is there a way to manually enter a time for a job at a production stage?
User Permission. Can I control who in my staff has access to some areas of PrintJobManager?
W2P. Are jobs entered in PrintJobManager added to my Pressero storefront?
W2P. Is PrintJobManager restricted to using only the Pressero W2P solution?
W2P. Will jobs imported from Pressero create a new pricing engine in PrintJobManager?
W2P. Will new customers created in PrintJobManager create a new customer in Pressero?
What does Force a Selection do for an option component
What identifiers does PJM use to be able to match site users/customers from Pressero when both softwares are integrated?
What if the Order is placed in Pressero using PJM product pricing,will the inventory for that material get deducted in PJM?
What is the difference between production files and support files
What is the difference between the Price Group mark up and the material or production resource mark up?
What is the function of "Load only Production files" under the Pressero Integration in PrintJobManager ?
What is the purpose of this new field "Hide in Public Views of Estimate" that is available for each components in product engines?
What is the Timeout period for PrintJobManager?
What permissions do I set for buckets in Amazon S3?
What PrintJobManager Data is Available to Zapier integrations?
When a client updates status in PrintJobManager, it updates in Pressero. Does Pressero send out email messaging, based on that status change?
While importing materials to the system how can I assign a single material to multiple categories in the import sheet ?
Why am I logged out if I am inactive for a period of time?
Why am I unable to see my new job in the List Manager
Why an admin user unable to see any list once logs in to the PrintJobManager?
Why are pricing options not showing on my products in Pressero when using a PrintJobManager Product Engine for pricing for my Pressero product?
Why does my pre-tax price max out at $99,999.00
Why does the Price group for Integration box while linking it to a product engine resets back to the original default setting ?
Why I am not able to convert an Estimate into a Job using a specific product engine and keep getting the pop up stating "Cannot find Base Component for Estimate"?
Why I am not able to see the option "Select One" in Pressero product though it works fine on PJM's end while testing the engine?
Why I am seeing "Grid Failed to Load Data" error and empty list in PrintJobManager dashboard ?
Why I am still seeing the old price even after updating the Pre-Tax Price?
Why is there a material internal name and a material external name
Why my custom fields are not visible on accept and download estimate?
Why product engine dropdown shows the External Name of the Material instead of Internal Name ?
Why quantities appears at the extreme right while Calculating Price on Estimate?
Why sender address in the email appears as my "admin email" instead of the "Sender email" set under General Settings ?
Why suppression are not working correctly on product detail page in pressero whereas it works correctly in PrintJobManager ?
Why there is a "No" Price Group appearing in Quick Price section?
Why there is an error message for multiple Jobs coming from Pressero stating "Organization sitename.chi.v6.pressero.com Not Found in the Integration logs even though both systems(Pressero- PJM) are already Integrated ?
Will the promotion applied in Pressero pass through PJM if the order placed in Pressero using PJM's product engine?
Work and Turn, Work and Tumble, Sheetwise

Help Desk Software Powered by SmarterTrack

Forgot Login

Trouble logging in? Simply enter your email address OR username in order to reset your password.

For faster and more reliable delivery, add support@aleyant.com to your trusted senders list in your email software.

Email Address

OR

Username

Please log in below

Username

Password

Remember Me

Forgot your password?

Not Logged In

You must be logged in to perform this action.