The Queued Items tab shows all items that have been processed but are waiting in a queue. The queue rules are defined in the Queue tab of a rule. The first column in the Queued Items list displays the rule name that triggered the item to be placed in to a queue.
This list is purely informational. If you need to process a queued item immediately, disable queuing on the corresponding rule and then click the Process button. This will force the applicable items to be released.
For more information regarding AWI settings and usage, please see the specific chapters below.