Make sure the Site Group the User is a member of is authorized to order this product. Sites > Product > Groups.
Make sure a Pricing Engine and Site Group pair have been set for this product. Sites > Product > Pricing.
Make sure the Pricing Engine being used has not been deleted. If the Pricing engine paired with the Group no longer displays in the Pricing Engine list (Sites > Product > Pricing > Pricing Engine), go to Preferences > Pricing Engines, check the Include Deleted Pricing Engine box, find the engine, open and Save it.
Make sure the Site Group you paired with the Pricing Engine is selected in the Site Groups tab. Site > Product > Site Groups. The User must belong to the selected Site Group(s) to see the product and pricing.
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