The database file for AWI is created on the local system when AWI is first run. It contains all the settings, rules and information about downloaded orders. The database.db file used by AWI is separate from the installation of the AWI program, and the AWI program can be updated without resetting the AWI DB file. If you wish to backup your AWI DB file, or retrieve a copy of that file for debug purposes when speaking to our support department, please go to the user account folder on your workstation and look in the documents folder for an Automated Workflow Integrator folder containing a file called database.db. The file is called only database.db and will be in a path similar to the one shown below.