When your account is first created, the order numbers in the account start counting from one. It is possible to change the order numbers in your account, so that your next order starts at a number you specify. This cannot be done through the account settings, but can be done easily through support.
Open a ticket to us at
support.aleyant.com and let us know what your next order number should be.set to. Note that this will change the very last order number in your account. For example, if you say your next order number should be 5000, the very last order number in the account will change to 4999.
Order numbers can only be whole integer numbers, and cannot be decimal numbers, and cannot include letters or symbols. Order numbers apply to the entire account, to all orders from all sites in your account.
Article ID: 681, Created: August 10, 2015 at 11:53 PM, Modified: July 2 at 1:33 AM