By default, eDocBuilder will purge completed sessions (orders have been checked out) after 18 months. After 90 days, non-checked out orders (incomplete sessions) are purged.
Non-checked out orders are items that have been placed in a user's shopping cart but the user has not checked out on the site. The item may also be in the Save for Later area if using that feature in Pressero.
Please note that the 90 days is from the last time the user updated the preview of the template in the shopping cart - NOT 90 days from the time the user originally started customizing the template.
In order to manage your overall storage used for eDocBuilder, you may change these default settings:
Article ID: 418, Created: September 25, 2013 at 6:02 AM, Modified: December 17, 2019 at 1:22 PM