What are the acceptable file types for image upload areas in eDocBuilder?

EDOCBUILDER > eDocBuilder FAQs
It is possible to upload a number of different image formats to an eDocBuilder template. Please note that image files can be produced from a variety of applications with a wide range of options, possibly many types of included information within that file format, as well as version specific differences in the formats being used.
 
The type of image, the specific version of that image format, and its included information can result in different experiences for users who are creating or using eDocBuilder templates, and there may be images that do not behave as expected when uploaded to eDocBuilder templates.

FILE UPLOADS BY THE END USER
 
The following file types are supported where an image is required:
 
Vector: PDF EPS* WMF AI (the vectors are retained in the resulting PDF production file).
Raster: BMP JPG PNG PSD** GIF TIFF ICO
 
Please note that in standard forms based templates the standard image upload will accept both raster and vector file types.  However, the advanced image upload is limited to raster file types.
 
* EPS files are supported in a limited fashion. Most EPS files will work, but it is best to test the individual file to determine if a file will work as the file format can be written from a variety of applications with a wide range of options and included information. In situations where it is important to preserve vector data, a PDF file will work as well as an EPS, and will probably be smaller in terms of the resulting filesize and will process better for output.
 
** PSD Photoshop native formats are supported in a limited fashion. Most PSD files will work, however, it is best to test the individual file to determine if a file will work, as the format has many variations and is subject to change by the creator of that format.
 
File Size Limits
For form-based templates, there is no size limit to for end-user image file upload. However there is a practical limit based on the end user's internet bandwidth, plus the time they will be willing to wait for a mega-sized file to upload. The file will take longer to process as well.

For interactive design templates, the end-user image file upload size limit is 50 MB. See Virtual Server option below.
 
Virtual Server for Larger File Uploads
If you expect your customers will be uploading very large files, we have an eDocBuilder dedicated server option available. Rather than a shared server, 100% of the resources are dedicated to your templates. This supports end user image file uploads that exceed the limits above, plus it enables you to have template sizes larger than 50 MB.
 
 
FILES ADDED TO TEMPLATES THROUGH CREATOR
 
When creating templates using creator.edocbuilder.com, files loaded into the Image Library, Image Picker groups or Graphic Files must be in PDF, PNG, JPG, GIF, TIF, EPS, WMF PSD** or BMP format.
 
** PSD Photoshop native formats are supported in a limited fashion. Most PSD files will work, however, it is best to test the individual file to determine if a file will work, as the format has many variations and is subject to change by the creator of that format.
 
EDOCBUILDER TEMPLATES
 
eDocBuilder templates have an upwards soft limit of 50mb in size (Note the dedicated server option above for larger requirements). You can check how much space your template is using by editing the template after logging into your eDocBuilder account, and checking the Assets tab. The size of the template is shown at the upper-left above the various asset controls, and will show something like Storage used by Assets: x.xx MB.
 
Good practice is that eDocBuilder templates should be designed to be around 50 mb or less in size. This is an optimal size taking into account users on different connection speeds using the templates on the system, and the overall load on the eDocBuilder system itself. Templates with combined assets greater than 50mb may be less responsive and previewing, generation of proof files, adding to cart and other actions may seem slower than is preferable.
 
Please note that images that are uploaded to different fields in the template will each occupy space in the output PDF created by eDocBuilder. If it is possible to include images as part of the template, for example in image picker groups or in Pressero assets, then those images will be included in the output PDF file only once when that file is generated, and processing the resulting production file will be faster.