Orders submitted under
nonintegrated payment methods -- Open Terms, in other words -- are not
subject to the payment requirement.
Orders submitted using any
integrated payment method -- Paypal standard, Paypal Pro, Authorize.net,
etc. -- require an actual payment before the eDocbuilder PDF will be
generated. The "paid" checkbox on the main orders grid is not what
we are concerned with here. It is whether the order both needs and has
an actual payment. If it is Open Terms, it does not need a payment. If
it is any other payment method, it does need one.
there must be no unfulfilled approval requests. If an order falls
subject to an approval rule and it has not yet been approved, then the
eDocbuilder PDFs will not be generated until the approval has been
granted. But if the order is not subject to any approval rule, this
will not interfere.
You still can get the production files for orders that have not been marked as paid. To
the production file for orders that are subject to the payment
requirement but that are not marked as paid, you need to click the
pencil icon next to the order to open it for
editing. Go to the "Payment" tab. Then click the "+ Add Payment" to
add a payment to the order. You will need to enter the payment
information AND check the "Mark Order as Paid?" check box. Then save.
The system will identify the payment and fire the events that are
needed to generate the production file.
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