Can I change my eDocBuilder password?

If your eDocBuilder account is the master account for your company, you cannot manually change the password. Instead, you can choose one of these options:

1) The Aleyant team can change the password associated with your current username. This may take up 1-2 business days, because we will need to make database changes to make sure that the integration of your Pressero account and eDocBuilder account is not interrupted.

2) You can create another user account inside your eDocBuilder account, with a username and password of your choosing. To do that, go to the "Admin" tab in your eDocBuilder account, select "Add a new user" in the User Management area, fill out the appropriate information, and click "Save User." Please note that where it says "Email", you can enter just a username; it doesn't need to be a full email address.