Approval Reminder Emails

Approval reminder emails are a great way to send out automated messages to approvers to remind them that they have an order to approve.

How to enable Approval Reminder Emails

  1. Go to any B2B site.
  2. Go to Settings.
  3. Open the Email Notifications tab
  4. Check the box Orders Pending Approval Reminder
That's it! The approval reminder emails are activated!
Approval Reminder Email Details
  • Reminder emails will go out every 24 hours.
  • Reminder emails will start after 2 days if the order is not already approved.
  • Emails will stop after all order items are approved or denied, or after 14 days. Whichever comes first.
  • The reminder email will be sent out if any items in the order needs approval. If 5 are approved yet 1 are not, the email will be sent.
  • The approval reminder email uses the Approve Order Request template. No need to update or create a new template.
  • One email reminder will be sent out to all approvers just like how the Approve Order Request is sent.