Is there a way to manually push a job from Pressero to PJM in cases where the job is not at all found in the integration logs ?

Question : Is there a way to manually push a job from Pressero to PJM in cases where the job is not at all found in the integration logs ?

Answer: Once you have verified all the things related to Integration setup like Organisation correctly mapped with the pressero site url or job is not available in Pressero Integration logs etc.

In cases like where the order from Pressero does not flow to PJM at all(found nowhere) for any reason than you can navigate to Pressero Admin>Preferences>Webhooks Tab.

Important Note: The Webhooks you need to locate for PJM is "Added through PJM API" in cases if you have multiple webhooks configured.

URL to identify : https://chi.printjobmanager.com/api/api/WebhooksReceiver/PresseroHook( for Chicago server) & https://ams.printjobmanager.com/api/api/WebhooksReceiver/PresseroHook(for Amsterdam server)

From here you can locate your impacted pressero order under the Logs tab, any failed orders will show an error and you can try to push this by clicking on the kite symbol(responsible for Resending the email notification or trigger to external system in this case it is PJM).

The order event could be located with the help of date order was submitted.

Expand the failed webhook event(to verify the order number is correct or not) and try to push the order again by clicking on kite symbol.

This will try to re-push the job for you by sending the trigger to PrintJobManager.

If the job is still not pushed to PJM than please submit a support ticket by selecting this link Aleyant Support .

Article ID: 2200, Created: May 25, 2021 at 10:16 AM, Modified: May 26, 2021 at 2:14 PM

Is there a way to manually push a job from Pressero to PJM in cases where the job is not at all found in the integration logs ?

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