Can a product Download Rule in AWI download a product with a question mark in the product name?

AUTOMATED WORKFLOW INTEGRATOR > AWI FAQs
If you have a product that needs to be downloaded through AWI, the product has a question mark in the product name, and the Download Rule in AWI is set to trigger off the product name, then you might be seeing the order for that product being skipped by AWI. AWI uses regular expressions to match to the product name on the order in the download rule, and the question mark has special meaning in that context. The solution is to use /? in the Download Rule product name area wherever you are using a question mark character in a product name.