Go to Sites > Site Name > User Management > Site Users. At the top of the page, you will see a Gear icon. Please click on it and then select the Import/Export users option.
A new modal window will show up, mark the "Include deleted items in export" option, and click on the "Export now" button.
Once the excel file is downloaded, please open it up. You will see all the deleted records in red color. At this point, the excel file is showing the information for all the deleted users.
In the A column (Action), please enter "add" without quotation marks for all the rows you have in the file. Then click on Save.
Now, you are ready to import the users. Please go back to Pressero and on the same modal window, hit on the browse in the "Upload Excel File" option, select the file from your computer, and finally click on the "Import now" button.
Please Note: Nothing is permanently deleted in Pressero admin; you can always restore a site user (from inactive).
If you have questions or need help, please open a support ticket by selecting this link Aleyant Support
Article ID: 2148, Created: February 9, 2021 at 6:48 PM, Modified: February 10, 2021 at 1:33 PM