Ch. 005. General Settings

General Settings

In this chapter:


Enter information about your organization here. This will be used by default in various places within your storefront/website. When you signed up for Pressero some of this information was filled in for you.


Company Name - This will be used as your company name throughout the sites and in notification emails to identify yourself to your customer. You can override what company name your customer sees on a site-by-site basis by using the Broker interface. You can read more about broker setup in that chapter.

Short Company Name - This field was useful in prior versions of Pressero but may now safely be left blank. 

Default Time Zone - This will be used for all sites you create. It can be overridden on a site-by-site and user-by-user basis. The Time Zone is used to time stamp orders and emails. Refer to “What setting controls the time stamps in the admin area and on the site” for more information about configuring the time zone for an admin or site user.

Allow User Impersonation - User impersonation allows you to log into a site as any site user without needing their credentials. This will assist you with supporting your users and allow you to place orders for a user. When turned on, you will notice that in Sites > [site name] > User Management > Site Users a blue arrow will appear next to each site user. Clicking this arrow will log you into the site as that user.    

Site for FTP and Proofs - There are two features that are not site specific. Proofs and FTP uploads need a website to send notifications from and to display to your customers. If you use Pressero to create a website for your company, or you have a B2C site that is also used as your company website, then this is an easy choice. If you are only using Pressero to offer B2B sites, you will not want to use one of those sites to send proofs and accept file uploads since it will be confusing to other customers. It is recommended in that case to create a simple website to use for these two features (if you are using them of course).  

  • Proofs- Under Tools, you will find this feature. Proofs can be used for any of your customers regardless if they have a storefront or not. You and your staff can send out proofs to the customer. They will be notified by email that they have a proof available to approve. This email links them to the site you indicate here. They will download the proof and be asked on a page in this sit if they approve or disapprove of the proof, and it also allows them to make a comment. The email they receive will use this site name as an identifier. 
    • Custom Email Notifications - If you have access to this advanced feature you know you can edit the body of the emails that go out and you can set who gets the emails as well. If you need to edit the email for the Proofs that go out you need to access that email setup from the site that is set here. 
  • FTP - Each of the Pressero packages allows for a certain number of private FTP sites and also allows for general file uploads. This is also used as the FTP location for customers using an FTP client such as Fetch, wsFTP, etc, to send you files. Note: if they use their web browser instead for FTP, they can access FTP at any Site you add an FTP link to (See Sites > Navigation > Standard Items). 


reCAPTCHA V2 is a free service from Google that protects your website from spam and abuse. reCAPTCHA uses an advanced risk analysis engine and adaptive challenges to keep automated software from engaging in abusive activities on your site. It does this while allowing your valid users to pass through with ease.

You must set up a reCAPTCHA V2 account with Google ( and register the domain(s) you intend to use with this Pressero account before enabling reCAPTCHA on your Pressero site(s). Obtain reCAPTCHA keys (Site Key and Secret Key) from Google and enter them as described below.

  • Go to Preferences > General Settings > reCAPTCHA.
  • Click the Enable reCAPTCHA Integration check box. The Site Key and Secret Key boxes appear.
  • Enter the Site Key in the field provided.
  • Enter the Secret Key in the field provided.
  • Optional: click the "Test reCAPTCHA" button and the results of the test will display as shown in the screens below. A failed test will display an error message in a red box; a successful test will display "reCAPTCHA test successful!" in green text. If the test fails, recheck the accuracy of the two keys. 
  • Click “Save.”
To implement reCAPTCHA for your site, go to Ch. 030 Site Basics.

Login Security

The Login Security area in General Settings enables you to customize the login security features of your sites. When a user has a number of unsuccessful login attempts within a certain period of time, they are automatically locked out and unable to try again for a specific time. By default, users are locked out for 10 minutes after 10 failed attempts within a 10-minute window.

This feature cannot be disabled, but you can change the number of attempts allowed, the time frame in which those attempts can take place, and the time that a user is locked out after they reach the maximum login attempts.

Go to Preferences > General Settings > Login Security.

Master Password - This is the default password that will be used to log into the site with user impersonation. You can also set a different master password for each site in Sites > [site name] > Settings > General tab in the "Site Basics" section. (This is moved from the General Settings section to the Login Security section on the wireframe.)

Maximum Login Attempts - This is the number of failed login attempts allowed within the retry period defined in Retry Time Limit (see below). By default, this is set to 10 attempts. The minimum number of attempts is 5, and the maximum is 20.

Retry Time Limit (minutes) - This is the length of time in minutes in which the number of failed login attempts defined in Maximum Login Attempts (see above) are allowed before a lockout occurs. By default, this is set to 10 minutes. The minimum number of minutes is 5, and the maximum is 20.

Lockout Time Period (minutes) - This is the number of minutes that a particular user's IP address is locked out once a lockout is triggered. By default, this is set to 10 minutes. The minimum number of minutes is 10, and the maximum is 60.

When a user has 2 attempts remaining, they will receive a message stating, "You have 2 remaining attempts before your account will be disabled. If you have forgotten your password, please select the reset password link below."

Login error message - 2 attempts remaining

When a user has reached the maximum number of login attempts within the retry time limit, they will receive a message stating, "You've entered the wrong password too many times, therefore for security purposes, you have been locked out of this account for [lockout time period]. If you've forgotten your password you can request a new one by selecting the Reset Password link below."


Login error message - Too many incorrect attempts - Account locked


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