Why I am unable to see the Download Proof Button on Customisation page on storefront even though the ability "Allow Download Proof PDF" is checked for the edoc template ?

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Question:  Why I am unable to see the Download Proof Button on Customisation page on storefront even though the ability "Allow Download Proof PDF" is checked for the edoc template ?
 
Answer: If the edoc template linked to a Pressero product  has the ability to download proof and option is checked in the template info tab area and you are still not seeing the button on the site on customisation page then:
 
  • Make sure all the required fields are filled out.
  • Click on Update Preview button after all fields are filled out.
  • Once the blue "Finish Editing" button displays, the download button will show next to the "Preview size" drop down.
 

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Article ID: 1906, , Modified: 7/3/2020 at 8:07 AM

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