emails are used for notifications, rather than as a file delivery
medium As a general rule, files are downloaded in either the Order
control area or the File Manager depending on whether they are sent
as part of an Order, or sent via a Form or FTP.
are two exceptions: Files sent via a Form, or files generated via
eDocBuilder templates. Links to files sent via a Form can be
delivered via the Form email. See Sites > Email Notifications >
Customizing email content above. For eDocBuilder Templates, the
production file can be delivered to both you and your customer.
However, it does not display a download link (Delivery URL) unless 1)
the Product uses an eDocBuilder template and 2) is also marked
Deliver eDoc File”.
See Sites > Products > General: eDocBuilder > Digitally
Deliver eDoc File.